At Sila Leisure (“we”, “us”, or “our”), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make an enquiry, make a booking, or use our services.

Information We Collect

We may collect information such as your name, email address, phone number, booking details, preferences, and any other information you provide when you interact with us.

How We Use Your Information

Your information may be used to process bookings, respond to enquiries, provide and personalise our services, communicate with you regarding your stay, improve our website and guest experience, process payments, and comply with applicable legal requirements.

With your consent, we may also use your contact details to send you information about our properties, experiences, offers, events, and promotions. You may opt out of marketing communications at any time.

Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and support analytics and marketing activities. You can manage cookie preferences through your browser settings.

Sharing Your Information

We do not sell your personal information. We may share relevant information with trusted service providers who assist us with bookings, payments, technology, analytics, marketing, communications, and other business operations. We may also disclose information where required by law or to protect our legal rights and security.

Data Security

We take reasonable measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Rights

Subject to applicable law, you may request access to, correction or deletion of your personal information, withdraw consent, or opt out of marketing communications. To make a privacy-related request, please contact us using the details below.

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.